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PX Movement Inspiration

Service Failure

The Role of Visual Thinking in Communication

What’s the goal when we present a plan or proposal? Typically, we aim to communicate in a way that our audience can comprehend the content, agree with what we are saying, and give us their buy-in. The problem with communication is that what’s received is subject to misinterpretation, misunderstanding, or

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PX Talk

Check Out the First Episode of the NEW PX Talk

Simple gestures can go a long way toward showing someone the respect you have for them, while also being a very effective tool for communication. As Matt Jensen, CEO of Vance Thompson Vision, notes in this PX Talk interview, a perfect example of small gestures with big impact: the handwritten note. Click here to watch

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6pm shareef

Webinar: Developing a Patient Experience Mindset in Your Practice

Join us for a fun and informative webinar! Consumers have more options and information than ever before when it comes to purchasing decisions – including their medical providers. And with COVID-19 the way you’re interacting with your patients has changed. Figuring out how to listen and adjust to improve the

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