Get a sneak preview of the business book for medical practices! Download a free chapter from Beyond Bedside Manner.
Your download outlines how you can implement a simple yet powerful patient experience assessment in your practice. It uses statements (rather than questions) and asks for the patient’s level of agreement plus an “open comment” question at the end.
On July 4th, as the country turned 250, I read something in a newsletter called Category Pirates that really resonated with me about what makes America unique. Since 2007, Gallup
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