Get a sneak preview of the business book for medical practices! Download a free chapter from Beyond Bedside Manner.
Your download outlines how you can implement a simple yet powerful patient experience assessment in your practice. It uses statements (rather than questions) and asks for the patient’s level of agreement plus an “open comment” question at the end.
This morning I opened my front door and found two Amazon packages waiting on the mat, one boxed, one padded envelope, both stamped with the blue Prime logo. Ordinary. Unremarkable.
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Even if football isn’t your thing, you need to hear this story. Fernando Mendoza was ranked 2,149th coming out of high school. Not a single scholarship offer. He eventually walked
