
Life Advice … When You Least Expect to Find It
E-40 gives us a bit of wisdom at a moment that you’d least expect. In 27 seconds, he managed to deliver a powerful message.
'

E-40 gives us a bit of wisdom at a moment that you’d least expect. In 27 seconds, he managed to deliver a powerful message.

Baseball doesn’t have to be boring. Here’s how the Savannah Bananas are taking over social media with a fun customer experience twist.

Creating a Unique & Memorable Experience Just about anything we encounter can be turned into an experience that is personal, unique, and memorable. When that happens, the person going through it cannot help but tell others about it. Unlike services, which are performed on an individual’s behalf and happen outside

The problem is that you are making it seem like there was a problem before. “My pleasure” is a much better phrase to use.

Honor Flight Network Over the years, the Honor Flight Network has brought thousands of war veterans to our nation’s capital to visit our national memorials. It’s an all-expenses-paid trip that otherwise would be out of reach for many veterans and gives an opportunity for us to show appreciation for their

Pricing in plastic surgery has to premium in order to signal a premium experience. Lowering fees does not lead to an increase in demand.

Tesla can teach us a few lessons on how to rethink success when it comes to running a business (AKA a medical practice).

Great customer service = great customer experience. Simple services can set the tone for a patient’s experience at a medical practice.

Your customer satisfaction score isn’t that relevant. Your WTR (willingness to recommend) is. The answer to this question is vital.

Technology is evolving every day. Here’s how we can use it to enhance the patient experience in medical practices.
We use cookies to improve your experience on our site. By using our site, you consent to cookies.
Manage your cookie preferences below:
Essential cookies enable basic functions and are necessary for the proper function of the website.
These cookies are needed for adding comments on this website.
These cookies are used for managing login functionality on this website.
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Service URL: policies.google.com (opens in a new window)
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
Facebook Pixel is a web analytics service that tracks and reports website traffic.
Service URL: www.facebook.com (opens in a new window)