Bring Team Training to Life by Making Patient Experience a Team Sport

When it comes to running a successful medical or dental practice, the patient experience is everything. It’s what keeps people coming back, inspires referrals, and sets your practice apart from the competition. Yet far too often, improving patient experience falls squarely on the shoulders of doctors and administrators. That’s not only exhausting but also unsustainable.

Here’s the truth: delivering great patient experiences isn’t a one-person job. It’s a team sport.

At PX Movement, we believe that everyone in your practice—from front desk staff to assistants, technicians, counselors and beyond—has a role to play in creating memorable patient journeys. That’s why we created the PX Ninety Program: a 90-day transformation tool that gives your team the resources and structure they need to improve patient care, build stronger relationships, and create lasting operational improvements.

Let’s talk about how PX Ninety can become the cornerstone of your team training, taking the weight off your shoulders and empowering your staff to succeed.

Why Make Patient Experience a Team Effort?

Patient experience is often seen as the doctor’s responsibility, with administrators playing backup. But when only two roles carry the entire burden, things fall through the cracks. Staff members become disconnected, leaving opportunities for improvement untapped.

PX Ninety changes the game.

This program is designed to turn patient experience into a shared responsibility, giving every team member the tools to understand their role and work together. When patient experience becomes a team sport, your practice benefits in three key ways:

1. Stronger Team Cohesion: When everyone is aligned around the same goals, the workplace feels more collaborative and less stressful. PX Ninety helps bring your team together.
2. Improved Patient Satisfaction: Patients feel the difference when every team member—from the front desk to the treatment room—delivers a seamless, caring experience.
3. Less Work for Leadership: Doctors and administrators no longer need to micromanage every interaction. PX Ninety provides a framework for self-guided growth.

How PX Ninety Brings Team Training to Life

The PX Ninety Program is more than a collection of ideas—it’s a comprehensive, turnkey training system designed to fit seamlessly into your practice’s schedule. Whether you complete it over 90 days or spread it out across the year, PX Ninety is built to adapt to your needs.

Here’s how it works:

1. Turnkey Structure for Easy Implementation
   Forget hours of prep time or complex presentations. PX Ninety includes ready-to-use modules that you can incorporate into your team meetings right away. Each session is designed to spark engagement and deliver actionable insights.
2. Comprehensive Team Access
   When you purchase PX Ninety, your entire staff gains access to the program. That means every team member is on the same page, working toward the same goals. This shared understanding builds accountability and ensures everyone knows their role in improving patient experience.
3. Adaptable to Your Schedule
   Flexibility is key in a busy practice. PX Ninety can be completed as an intensive 90-day program or spread out over time to fit your team’s calendar. Either way, the results are transformative.
4. Focused on Real Results
   The program doesn’t just teach concepts—it drives action. With practical tools, team-building exercises, and thought-provoking activities, PX Ninety helps your team put ideas into practice right away.

The Benefits of Team-Based Training

What makes PX Ninety so impactful? It shifts the culture of your practice, creating a ripple effect of positive change. Here are some of the benefits practices have seen after using PX Ninety:

• Increased Team Morale: When everyone contributes to the practice’s success, they feel valued and motivated. PX Ninety creates a culture of shared responsibility and pride.
• Streamlined Operations: Team training ensures smoother communication and fewer errors, making your practice more efficient.
• Enhanced Patient Loyalty: Patients notice when every interaction feels consistent and caring. That kind of service builds trust—and long-term relationships.
• Time Savings for Doctors and Administrators: By empowering the entire team, PX Ninety frees leadership to focus on big-picture goals instead of day-to-day details.

Why PX Ninety Is Different

There’s no shortage of training programs out there, but PX Ninety stands apart because of its focus on actionable, team-driven transformation. Here’s what makes it unique:

• Patient-Centered Approach: The program focuses on creating patient heroes—people who leave your practice feeling understood, cared for, and inspired to tell others about their experience.
• Practice as the Guide: PX Ninety positions your practice as the expert guide, helping your patients navigate their healthcare journey with confidence.
• Emphasis on Emotion and Memory: PX Ninety helps your team create moments that matter, ensuring your patients walk away with a positive emotional memory of their visit.

How to Get Started with PX Ninety

Transforming your practice doesn’t have to be hard. With PX Ninety, you can bring team training to life without adding more to your already full plate.

When you purchase the program, you’ll get:

• Full access for your entire team
• Turnkey modules ready to use in staff meetings
• A flexible framework you can adapt to your schedule
• Proven tools to improve patient experience, team cohesion, and operational performance

Ready to make patient experience a team sport? Let PX Ninety do the heavy lifting while your practice reaps the rewards.

Get the Program Today!