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Discovering the Insights

The insights in Beyond Bedside Manner are organized into one of the six key value drivers in the modern medical practice. 

Profession

What business are you in?

Patients

What do patients really want?

People

Who is on your team?

Place

Does your environment work for or against you?

Promotion

How do you build awareness that’s sustainable?

Price

Where do fees fit in the decision-making process?

Ways to Go Beyond

Further Resources to Improve Patient Experience (PX)

Get a sneak preview of the business book for medical practices! Download a free chapter from Beyond Bedside Manner.

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Contact Us

Contact Us

 
For large audiences, special edition versions of the book are available.
 

Speaking Events | SM2 Strategic
events@sm2strategic.com or call (925) 425-9900

Media Inquiries | Engaged Communication
liana@engagedcommunication.net or call (714) 423-4394‬​​​​​​​

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Author Experiance or Special Custom Edition 
orders@sm2strategic.com or call (925) 425-9900