Automation: Overcoming the Gap With Emotion
With all the automation taking place in our world, it’s become all too easy to be void of human interaction. Many tasks that used to require… Read More »Automation: Overcoming the Gap With Emotion
Patient Experience
Chemistry vs. Statistics
I love statistics. I’m a stats nerd, constantly reviewing the data available during and after watching sports, especially football. My wife, every bit an equal as… Read More »Chemistry vs. Statistics
Positioning: A Lesson From A Sweet Sugar Story
Positioning Your Medical Practice Always on the lookout for ways to help practices understand the value of great communication, I found this quip from author… Read More »Positioning: A Lesson From A Sweet Sugar Story
Want to Know The Easiest Way to Create a Memorable Experience?
Experience is crucial to success in a medical practice. Here’s how to stand out from the crowd and make patients happy.
Sales Reps: Getting More From Them In Your Medical Practice
Elevate your perspective on the role of medical device sales representatives in the evolving landscape of ophthalmology.
Which Doctor To Choose?
Unlock the secrets to patient attraction in healthcare as a seasoned expert shares personal insights.
The Process of Reinvention in Medical Practices
If The Greatest Show On Earth Can Do It, So Can Your Practice I enjoy a comeback story and often find myself rooting for the… Read More »The Process of Reinvention in Medical Practices
Atomic Habits & Your Medical Practice
What Makes You Tick? Using a “Nuclear” Framework For Improvement Do you ever wonder why when it comes to making changes in our lives we… Read More »Atomic Habits & Your Medical Practice
Wi-Fi is Like Water in Medical Practices
While on a recent visit to the doctor, I was surprised to learn that they didn’t offer Wi-Fi for patients while they wait to be… Read More »Wi-Fi is Like Water in Medical Practices
Compassion from a Chatbot?
Compassion is all part of what makes a great patient experience. Can AI help coach doctors in communicating?