Patient Experience

Want Loyal Patients? Start with Your Team. You’ve invested in top-tier technology. Your clinical results are strong. And yet… you’re still seeing churn. Patients don’t… Read More »Improving Patient Retention Through Team Training

The Missing Link Between a Good and Great Practice In the early days of medicine, success meant opening your doors, providing care, and watching your… Read More »From Good to Great: Why Every Practice Needs a Patient Experience Plan

A New Growth Mindset for Elective Practices Many elective medical practices assume that adding new procedures, upgrading equipment, or investing in the latest technology is… Read More »2025’s Top Training for Elective Practices

Why Patient Satisfaction is No Longer Optional Think about the last time you received a survey after a meal at a restaurant, a hotel stay,… Read More »Boost Patient Satisfaction with PX Ninety’s Simple Approach

How One Practice Transformed Patient Experience with PX Ninety  As featured in the latest issue of Cataract and Refractive Surgery Today (CRST) 👉 Read the… Read More »How One Practice Transformed Patient Experience with PX Ninety

Why PX Ninety is the Best Patient Experience Training for Practices Elevate Patient Experience with PX Ninety’s Proven Approach In today’s competitive healthcare landscape, patient… Read More »Why PX Ninety is the Best Patient Experience Training for Practices

The New Reality of Patient Experience in 2025 Wow—here we are in 2025! This spring marks 20 years since I accepted an invitation to visit… Read More »Elevating the Patient Experience in 2025 and Beyond

Introduction: My Personal Transformation Thirty years ago, I made a life-changing decision—to undergo laser vision correction in Vancouver, British Columbia. The treatment itself lasted just… Read More »Transformation Defined: The Power of PX90 in Elevating Your Practice