Life Advice … When You Least Expect to Find It
E-40 gives us a bit of wisdom at a moment that you’d least expect. In 27 seconds, he managed to deliver a powerful message.
E-40 gives us a bit of wisdom at a moment that you’d least expect. In 27 seconds, he managed to deliver a powerful message.
Baseball doesn’t have to be boring. Here’s how the Savannah Bananas are taking over social media with a fun customer experience twist.
Creating a Unique & Memorable Experience Just about anything we encounter can be turned into an experience that is personal, unique, and memorable. When that… Read More »Not Your Typical Society Meeting
The problem is that you are making it seem like there was a problem before. “My pleasure” is a much better phrase to use.
Honor Flight Network Over the years, the Honor Flight Network has brought thousands of war veterans to our nation’s capital to visit our national memorials.… Read More »Honoring the Honor Flight
Pricing in plastic surgery has to premium in order to signal a premium experience. Lowering fees does not lead to an increase in demand.
Tesla can teach us a few lessons on how to rethink success when it comes to running a business (AKA a medical practice).
Great customer service = great customer experience. Simple services can set the tone for a patient’s experience at a medical practice.
Your customer satisfaction score isn’t that relevant. Your WTR (willingness to recommend) is. The answer to this question is vital.
Technology is evolving every day. Here’s how we can use it to enhance the patient experience in medical practices.