Choreography in the Medical Practice
I had the privilege of leading a workshop this past week with a great medical practice’s team that included everyone who interacts with patients. What… Read More »Choreography in the Medical Practice
Medical Practice
Why Your Practice Needs Patient Reviews
Reviews Are The Norm I find it amazing how reviews have become a norm in our consumer lives. Remember how we used to lean on… Read More »Why Your Practice Needs Patient Reviews
One Problem Medical Practices Don’t Have to Worry About
Is Remote Work Good or Bad for Society? As a consultant and public speaker, most of my professional career has been spent working remotely. As… Read More »One Problem Medical Practices Don’t Have to Worry About
The Problem With “No Problem”
The problem is that you are making it seem like there was a problem before. “My pleasure” is a much better phrase to use.
Plastic Surgery Pricing: The $200,000 Facelift
Pricing in plastic surgery has to premium in order to signal a premium experience. Lowering fees does not lead to an increase in demand.
Tesla: Three Things Medical Practices Can Learn
Tesla can teach us a few lessons on how to rethink success when it comes to running a business (AKA a medical practice).
The Future of Technology & The Metaverse’s Impact on Healthcare
Technology is evolving every day. Here’s how we can use it to enhance the patient experience in medical practices.
The Art of Hospitality
Hospitality has a lot of great teachings that doctors can use in their medical practice to enhance the patient experience.
Customization: The Antidote to Commoditization
Pretty much every doctor I meet (especially those that are business owners) wrestles with figuring out how they will differentiate their services sufficiently in the… Read More »Customization: The Antidote to Commoditization
The Money Value of Time
Experiences have value. You spend time on experiences. That’s worth a lot more than you might think for your medical practice.