Experiences have value. You spend time on experiences. That’s worth a lot more than you might think for your medical practice.
Time is the new money. And consumers (AKA patients) are willing to use their money saved on goods and services on experiences.
Today, people want to spend their money on experiences. Here’s how that can help your medical practice reach success.
When it comes to the idea of work not being a job or career, but a calling, Abby Down is the perfect example.
All too often, we see the performance of good employees suffer as their morale and motivation gets dragged down by others. If left unaddressed, these negative influencers can kill a practice culture. The high performing employees leave for better opportunities, while the remaining employees figure out that if bad behavior is tolerated, then why try harder?
With the rise of inflation also comes the rise of demand for consumer experiences. Here’s how your medical practice can take advantage.
If you’re thinking it’s “free” or “new,” that may have once been true in the world of marketing. But what I’m talking about is much bigger.
Those of you who have been following my content over the years know that I am not a fan of discounting, especially when it comes… Read More »How the Pandemic Lessened Retail Discounting
Learn how memorabilia can have a lasting impact on your patients and simultaneously improve their overall experience.
Here are two economic realities that get in the way of excellence in customer service (and patient experience).