Recruiting Tips with Patient Counselor, Jacki Vandina

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Tough time recruiting top talent? Try searching outside of the  healthcare industry!


Many practices tell me they have a difficult time recruiting great employees. The problem may lie in where you are looking! In recent travels I have met rockstar employees that all have one thing in common: they were recruited from outside of healthcare.  


Here’s an example of a great hire: meet Jackie, the patient counselor for Cleveland Eye Clinic’s ClearChoice Laser Center. She was recruited out of ClubCorp as a top-rated membership director and has been working with Jeff Augustine, Bill Wiley, and Shamik Bafna for the past 10 years. 


In this brief conversation, I ask Jackie to share her experienced perspective on what’s helped her be successful in her role.  

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