Customer Satisfaction: The One & Only Thing That Matters
Your customer satisfaction score isn’t that relevant. Your WTR (willingness to recommend) is. The answer to this question is vital.
Networking
Imagining Life Without the Internet
One of the “gifts” we’ve had access to during the pandemic is the ability to conduct a lot of activities, even while isolated, via the internet.
What would our world have looked like in 2020 if we didn’t have the ability to stay connected virtually?
In our latest blog post we look at what society would be like without the ability to communicate, work, purchase, download or stream.
The Biggest Mistake People Make When Networking
The biggest mistake in networking – and how to fix it to grow your professional connections!