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Customer Service

Engaging ALL the Senses

While sight is regarded as the most precious of our senses, don’t ignore the opportunity to engage your patients with others that generally get less attention in the medical environment.

PX Talk with John DiJulius

PX Talk: Insights From the Guru of Customer Service

I was able to do a one-on-one sit down with my favorite expert on customer service, John DiJulius. His career and client list is legendary and now includes the Charlotte Police Department!

We touched on some key issues facing medical practices in how we treat patients.