Quality goes beyond clinical care
How SM2 Can Help:
Financials and Spending
Choreography and Workflow
A great experience does not happen by accident. We can help design the patient experience “door to door” from the moment they arrive untill the moment they depart.
Websites and Reviews
Patients go online before they ever contact your practice. Most websites fail to effectively attract new patients and simply engage them to set up an appointment. We can fix this as well as improve how you capture reviews.
Messaging and Marketing
Words Matter! – This applies to what you say to patients as well as what you say in all of your marketing. We can help refine your messaging so it resonates and causes patients to take action.
Team Leadership Development
Leadership development is for everybody in the practice, not just the doctors and administrators. We can develop customized engagements that help build culture as well as performance practice-wide.