Get a sneak preview of the business book for medical practices! Download a free chapter from Beyond Bedside Manner.
Your download outlines how you can implement a simple yet powerful patient experience assessment in your practice. It uses statements (rather than questions) and asks for the patient’s level of agreement plus an “open comment” question at the end.
Is your patient experience helping your practice grow, or quietly holding it back?
Why Your Patients’ Experience is the Ultimate Differentiator Imagine walking into a medical office. It’s clean, efficient, and your doctor is skilled. But something’s missing — the warmth, the personal
The Missed Diagnosis in Most Practices It’s not about marketing slogans—it’s about improving operations. That’s how you get better patient experience. As healthcare professionals, we often look outward for ways
Teamwork Isn’t Optional—It’s Your Competitive Edge Running a healthcare practice is more complex than ever. Between staffing shortages, rising patient expectations, and the need to deliver high-quality care, practices are
