Get a sneak preview of the business book for medical practices! Download a free chapter from Beyond Bedside Manner.
Your download outlines how you can implement a simple yet powerful patient experience assessment in your practice. It uses statements (rather than questions) and asks for the patient’s level of agreement plus an “open comment” question at the end.
Is your patient experience helping your practice grow, or quietly holding it back?
Why Staff Meetings Might Be the Secret Weapon You’re Ignoring If you’re a doctor or practice manager focused on growth, you already know that delivering excellent care isn’t enough. Today’s
The Hidden ROI in Patient Experience When you think about a medical practice, the number one investment you can make is improving the patient experience. Yet, too many practices see
Why Experience Is the New Differentiator in Modern Medicine Today’s healthcare consumers don’t just want expert care—they want a meaningful experience. They’re not just choosing based on outcomes anymore. They’re
