Poor Patient Experience Limits Practice Potential
Get the Book on Achieving a Five-Star Patient Experience
Your Practice Deserves Better

The Business Book for Medical Practices


Quality Patient Experience Goes Beyond (Just) Bedside Manner
“One of the best business books I’ve read while building my boutique refractive practice. It brings to life the essentials of the patient experience—something every private physician needs to get right.”—Dr. Emily Schorr, Las Vegas, NV
Beyond Bedside Manner is Getting Rave Reviews on Amazon




Patient Experience is Impacting Practices


John R. DiJulius III
Bestselling Author
“Beyond Bedside Manner should be every medical practice’s bible.”


Stephen Wilmarth, MD
Sacramento, CA
“Beyond Bedside Manner is a pleasure to read with insights of great value to physicians. Interested in better patient care while enhancing revenue? This is the book for you.”


Mary P Lupo, MD
New Orleans, LA
“Beyond Bedside Manner will be much valued by both physicians and patients and the timing of these words is opportune for a world searching for direction and answers.”
Who Am I, and Why Should You Be Listening to Me?
- Led marketing launch for the world’s #1 elective surgical procedure: LASIK
- Consulted with well over 1,000 physicians across mutliple medical specialties
- Advisor on product launches to more than 50 medical companies nationwide
- Widely published author with over a hundred articles and publications
- Speaker on customer experience at US and international medical conferences
- Recipient of the Experience Management Award (EMA), awarded for excellence and leadership in customer experience


Don’t Pour More Money into Marketing
Build a Successful Medical Practice by Rethinking Your Patient Experience
Get Daily Inspiration From Shareef
12 Weeks of Exclusive Video Content in Your Inbox
Need help incorporating the ideas from Beyond Bedside Manner in your medical practice? Sign up to receive daily videos from Shareef where he unpacks the 57 insights found in the book.


Download Sample Chapters


What Happens When You Rethink the Patient Experience?
The Key to Growing & Sustaining Your Medical Practice is Making Patient Experience Your Differentiator.
It’s not about low price, fast tech, or years on the job. The number one thing that will set your medical practice apart is quality patient experience. Don’t settle for the status quo. Be at the forefront of this patient experience movement in healthcare.
GET INSPIRED: DAILY VIDEO INSIGHTS
Craig Bindi, MD - Laser Eye Center of Silicon Valley


Learn the insights on improving Patient Experience developed from decades of working with doctors and their teams. Take the time to find how to build the modern practice by creating a memorable patient experience that will exceed expectations.
This First-Ever Book Devoted to Improving Patient Experience in Healthcare
- Discover Over 50 Unique Insights to Improving Patient Experience in Medical Practices
- Change the Way You View Your Medical Practice
- Learn from Expert Advice Drawn from All Fields of Customer Service
- Join the Medical Movement Focused on Treating Patients Better Inside and Out of the Exam Room
- Use Time-Tested Principles Developed Across 30 Years of Working with Medical Practices
Give Your Team an Author Experience
Take a deeper dive into Beyond Bedside Manner with a virtual or in-person workshop with author Shareef Mahdavi
Beyond Bedside Manner author, Shareef Mahdavi, is available to join your team via a Zoom session! Gather your team and schedule a live talk and discussion with the author to take a deeper dive into the Patient Experience. This is a great experience for smaller groups and larger teams who are looking to engage with Shareef and discuss how they can be part of the movement to give patients what they expect (and what they deserve) from the healthcare industry.
Bringing a new “PX” mindset to your group starts with selecting one of the options below:


Special Custom Edition


The Beyond Bedside Manner Special Custom Edition for your referral network, professional organization, or hospital. With a 250 minimum order, you can add a 200-word introductory message to your book. Providing a custom edition to valued referral sources, colleagues and employees demonstrates your commitment to the patient experience. With a quote on the front cover and a special introduction page, you can now offer something that reinforces your “brand” and image while providing a valuable learning resource for each recipient.
Pricing: 250 Copies: $7,200
Each additional 50 copies: $1,400
Contact Us
For large audiences, special edition versions of the book are available. Contact us for pricing.
Interact with Shareef Mahdavi
- Speaking Engagements
- Author Experience
- PX Consulting
E-mail: events@sm2strategic.com

