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Contact SM2 Strategic

SM2 has been connecting manufacturers, doctors & patients since 2001

“Quality is defined by the customer, who uses a much wider lens than you do.”

Quality Patient Experience Goes Beyond (Just) Bedside Manner

Further Resources to Improve Patient Experience (PX)

Get a sneak preview of the business book for medical practices! Download a free chapter from Beyond Bedside Manner.

Get a weekly email from Shareef about “pain points” that most practices experience and how to overcome them.  Sign Up

Doctors and experts share their unique perspectives on patient experience. Subscribe to Shareef’s YouTube channel to see each new episode!

Sign up to receive daily videos from Shareef where he unpacks the 57 insights found in the book.